Sawubona.
IndunAI replies to your customers on WhatsApp day and night, books appointments straight into your calendar, sends the right person to the job, and gets your invoices out — for plumbers, garden services, salons, law firms and every small business that misses calls while working.
The chat bubble in the corner is not a support widget — it IS the product. Ask it anything about IndunAI, or book a 15-minute demo call: it will offer you real times from a real calendar.
What it does
Built for how South Africans actually talk: WhatsApp first.
Customers message your number like they'd message anyone — text or voice notes. It replies instantly, at 21:30, on Sunday, while you're under a sink.
English, Afrikaans, isiZulu, isiXhosa — it replies in whatever language the customer uses, and switches the moment they do.
Every time it offers a slot, the server has already checked your actual calendar. Bookings only ever come from genuinely free times — the AI can't invent one.
Each staff member has their own calendar. A new job goes to whoever is already working nearby that day — measured by geocoded distance, not guesswork.
Finished bookings become invoices automatically — your logo, your prices, your banking details. Auto-send them, or approve each day's batch with one click.
Customers get reminded before their appointment and asked for a Google review after — on the channel they booked with.
Weekly post drafts for Facebook, LinkedIn and email — written for your business, published only when you say so. Nothing goes out without your approval.
Conversations handled, bookings made after hours, reminders sent, marketing clicks — what your assistant did for you, in one email every month.
Complaints, refunds, contract prices — you choose the topics it must never answer, and it brings a human in. You can take over any chat at any time.
The name
In Zulu tradition, the induna is the chief’s trusted right hand — the organiser who receives every visitor, hears every request, and makes sure each one is handled, so the chief is free to lead.
That’s exactly what IndunAI is for your business: it greets every customer, answers in their language, books the work, sends the right person, and follows up — while you get on with running the show. A trusted induna, reimagined for the AI age.
See it work
Dispatched by real distance. Sipho is already working in Umhlanga, so the new Umhlanga job goes to him — measured in kilometres from geocoded addresses, not guesswork. Johan stays in Pinetown.
Invoiced without you touching it. When the job's done, the booking becomes a branded invoice — your logo, your prices, your banking details — emailed to the customer, or held for your one-click approval if you prefer.
See it for your trade: Plumbers · Electricians · Salons & beauty
How it works
Your services, prices, working hours and area — a 20-minute conversation. We set up your own private IndunAI instance from it.
It answers on your WhatsApp number and books into the calendar you already use — Google Calendar or almost any other.
Your dashboard shows every conversation, booking and invoice. Adjust prices, services and staff yourself — or WhatsApp us and we'll do it.
Your data, your customers
Your instance runs in a Johannesburg data centre. Customer data doesn't leave the country to sit in someone's US-east bucket.
You don't share a database with anyone. Your instance is yours: your config, your data, your legal pages — privacy policy, terms and PAIA manual included.
AI can make mistakes — so the important things aren't left to it. The server verifies every booking against the real calendar, prices come from your config (never invented), and marketing waits for your approval.
Pricing
Premium — set it up yourself
R1 250 / month
Premium + Setup — done for you
R1 250 / month
+ R2 500 once-off setup
Managed — for serious volume
R4 995 / month
Buy now, click the confirmation we email you, and your assistant is live in minutes — trial included, card only charged when you activate Premium. Cancel anytime, no long contracts.
FAQ
No. IndunAI works entirely on WhatsApp — your customers message the number you already advertise on your bakkie, your flyers and your Google profile, so it doesn't need a single website visitor to earn its keep. If you do have a website, a chat bubble like the one on this page can be added with one line.
Then don't let it. IndunAI answers only from the business facts you approve, and you list the no-go topics — anything on that list gets handed straight to a human, and it never invents an answer. Its job is taking bookings and messages, not giving advice: think receptionist, not consultant.
Then you know exactly which messages you lose: the 21:00 ones, the ones that arrive while you're with a customer, the weekend ones. IndunAI answers when you can't — and books straight into the diary so you don't retype details later. You can take over any conversation yourself, any time, and it steps aside.
Your own business number. Customers message the number they already know and see your business name — nothing changes on their side, the replies just come instantly.
On Premium you bring your own AI key, so you pay the AI provider directly at cost — no markup from us — and usage scales with how busy your chat is. Prefer no bills at all? The Managed plan includes all AI usage in the flat monthly price.
The things that matter are checked by software, not trusted to the AI: appointment slots are verified against your real calendar before they're offered, prices come only from your own price list, and invoices are computed server-side. For everything else, you set the no-go topics and the assistant hands those chats to a human — and you can step into any conversation yourself.
In your own isolated instance in a Johannesburg data centre. Each business gets its own privacy policy, terms of service and PAIA manual, generated for your business — see ours in the footer.
Usually about a day. You give us your services, prices, hours and team; we hand you a working assistant and a dashboard. The demo you can try right now on this page was set up the same way.
Yes — it's month to month. Your data stays yours, and we'll hand it over or delete it on request, as the POPIA docs promise.
Open the chat and interrogate it — services, pricing, how the booking flow works. Or let it book you a 15-minute demo call with a human. That booking will land in a real calendar.